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What is your shipping policy?
We ship via UPS/ FedEx ground to any state in the US. Please contact our customer service team to discuss other possible shipping alternatives.
What is the shipping charge?
For orders under $49, we charge a flat rate of $15 when shipping within the US. Orders shipped to Hawaii and Alaska are billed a flat fee of $150 on any order. This $150 fee is in addition to the $15 fee for orders under $49.
Do you ship internationally?
Unfortunately, we only ship within the United States and Canada at this time.Please call for a Canadian Shipping Quote.
How do I make a return?
If product ships after you requested a cancellation, then a return would need to be requested. For returns, Click here:
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- We cannot be held responsible for missing deliveries once Fedex or UPS indicates that the shipment has been delivered.
- We are only able to ship UPS or FedEx. We cannot ship USPS at this time.
- We cannot be responsible for delays in shipping due to invalid delivery address entries. Please no P.O. Boxes.
- If you return an order that was shipped via expedited delivery at your request (meaning Overnight, 2nd day air, or 3rd day air), the expedited shipping fee will not be refunded.
- Some products are too large to ship via UPS or FedEx. These items must ship freight truck. Any item/order shipped via truck is not eligible for expedited shipping or our Quick Delivery guarantee. Truck
shipments generally take 2-3 weeks for delivery.
- If you would like your order to be shipped with a signature required, please note that request in the comments section on your order. Orders are not shipped with Signature Service unless requested or UPS/FedEx requires it for your area.